If any NDIS issues relating to accommodation comes to our attention, we (C.A.R.D.) will endeavour to seek answers and keep you posted on this webpage.

If you have any concerns contact us on cardgroupperth@gmail.com

If you’d like to keep in touch with the latest, you can subscribe to the NDIS eNewsletter

Visit www.ndis.gov.au to find out how to get NDIS ready


NDIA = National Disability Insurance Agency who oversee the NDIS

NDIS = National Disability Insurance Scheme

Many are confused by the use of the word ‘insurance’, assuming something akin to Life Insurance or House Insurance. This is not the case. It refers to a funding model where Canberra monies are paid directly to clients who in turn pay for their services and supports. This gives individuals more control over managing their day-to-day disability needs. This scheme will be put in place incrementally and it may be several months, if not years, before it comes to your area. They are doing it by geographics, not by disability type.


July 2018 – NDIA – Message from the Chief Executive Officer 

Graphic image banner - white NDIS logo against a purple background. Next to this is white text reading 'message from the Chief Executive Officer'. A picture of NDIA Robert De Luca sits to the far right. Robert is smililng widly and looking at the camera.

Good afternoon,

Welcome to this latest, and rather special edition of my regular update on the progress of the NDIS – the five year anniversary edition.

Please visit the NDIS website to read the July edition, which includes:

Read more about the NDIA’s key initiatives and progress on the NDIS website.

Thank you to all in the disability sector who have been actively and productively engaging with the NDIA, particularly in recent weeks and months.

We are absolutely committed to working with the sector to deliver a quality and consistent NDIS that delivers positive outcomes for people with disability. Your ongoing engagement in representing the voices and experiences of people with disability from a variety of backgrounds is invaluable in achieving this.

And finally, please take the time to check out this video about reverse inclusion basketball, an NDIA Information Linkages and Capacity building funded project.

You can keep up to date with regular news about the Scheme by subscribing to our eNewsletters.

Thank you for your support, as always.

Rob De Luca

National Disability Insurance Agency


June 2018 – NDIS.READY – Monthly Communication Update 

NDIS News in Brief – in case you missed it!

  • Implementation of Independent Pricing Review


The National Disability Insurance Scheme has shared a range of new pricing arrangements to begin from 1 July to support the development of a sustainable and vibrant disability services market and lead to better outcomes for NDIS participants. Learn more about the implementation of the Independent Pricing Review on the NDIS website. Read Minister for Social Services Dan Tehan’s media release on the Minister’s website.


  • Improved support for hearing impaired


On Thursday 21 June, Minister for Social Services Dan Tehan issued a media release highlighting improved support and faster access to the NDIS for Australians with hearing impairment. Initiatives outlined in the media release, follow changes made last August that recognise the benefits of early intervention for participants under the age of 25. The Minister has also shared that Australian Hearing’s current in kind support to the NDIS will be extended until 30 June 2020. Read the media release on the Minister’s website.


  • Establishment of Autism Advisory Group


On Tuesday 19 June, Minister for Social Services Dan Tehan, announced that an Autism Advisory Group has been established to provide advice and feedback to the National Disability Insurance Agency (NDIA) to further support the NDIA’s commitment to people with autism, both adults and children. Visit the Minister’s website to learn more about the role of Autism Advisory Group.


  • NDIS rolling out to new areas from 1 July


The NDIS continues to roll out to new areas and age groups from 1 July, including Norfolk Island in New South Wales, Darwin and Central Australia in the Northern Territory, multiple locations across Queensland and Western Australia, plus 0-3 and 35-49 year olds in Tasmania. Visit the NDIS website to learn more about the rollout of the NDIS near you.


  • New funding to support rollout of the NDIS in Victoria


Victorians with disability will benefit from improved access to support and services, with the Commonwealth government providing more than $97million in new funding. This funding will ensure essential services are in place ahead of the NDIS being available through the state from January 2019. Read the media release on Minister for Social Services Dan Tehan’s website, and learn more about the NDIS in Victoria on the NDIS website.


  • School Leaver Employment Supports Q and A – 15 June


The NDIA shared answers to some of the commonly asked questions about School Leaver Employment Supports in the NDIA’s Q and A on 15 June. Visit the NDIS website for more Frequently Asked Questions about SLES.


  • NDIS self-management Q and A – 8 June


Earlier this month, the NDIA’s Q and A on 8 June focused on some of the commonly asked questions about self-managing an NDIS plan. Visit the NDIS website to read through the responses on the Q and A page, and learn more about self-managing budgets in your plan.


  • Spotlight on the NDIS website


The NDIS website and social media pages are full of useful information and resources for participants and providers. Visit the news and resources page for the latest news from the NDIA and subscribe to the NDIS fortnightly eNewsletter.

June 2018- NDIS Self-Management

Graphic image of the NDIS logo in white writing against a purple background

Welcome to your fortnightly NDIS update. In this edition, find out about self-managing the budget in your plan. Read about:

Your plan management options
When we talk about managing a plan, we mean the way you manage the budget in your plan that is used to access supports. There are four ways to manage plan budgets. Find out more under ‘paying for my supports’ in the Understanding Your NDIS Plan guidebook.

Self-managing your plan
Self-managing your NDIS plan gives you more choice and control over the supports and services you purchase. It also means that you will have complete control over your funds – including paying your supports and service providers. Watch the animation about self-management or watch it in Auslan.

< Employing support workers
When you self-manage your NDIS plan and employ your own staff, you have the same legal responsibilities as any other employer. You can find details on these responsibilities and how to go about meeting them in the Directly Engaging My Own Staff factsheet.

Managing your budgets
Find a collection of questions about managing plan budgets, asked by NDIS participants and their families and carers on our social media accounts. Read the plan management question and answers or read the self-management question and answer below!

NDIS Quality and Safeguard Commission
The NDIS Quality and Safeguard Commission has officially opened in Penrith. The NDIS Commission, which begins operations from 1 July 2018, is an independent body committed to ensuring NDIS participants receive quality services from providers and workers under the NDIS. Read the NDIS Quality and Safeguard Commission opening announcement

Graphic image of the letters 'Q' and 'A' - representing question and answer - against a purple background. The NDIS logo is on the top left hand side.

>The weekly Q&A
Each week we answer questions asked by the community about the NDIS. Find out about:

28 May: The NDIS planning process

  • Once I am accepted as a participant in the NDIS, how long until I am contacted to set up a plan?
  • What do I need for my planning conversation?
  • What do I do if my circumstances change and I need to change my plan?
  • What can I expect for my child’s planning conversation?
  • What are the differences between being plan managed and self-managed?

8 June: Self-managing my plan

  • I self-manage, do I need to pay invoices out of my own money then claim reimbursement?
  • Do I need a separate bank account to manage my NDIS package?
  • What happens if you run out of funds?
  • I self-manage my son’s plan. Is it compulsory to tell his occupational therapist (OT) or speech therapist we are funded through NDIS?
  • Do self-managed participants need to follow working condition requirements of any particular awards?
  • Is it possible to see a physio who isn’t registered with the NDIS?
  • Can I use my NDIS funds to pay the gap for Medicare services?
  • Can I claim the gap from private health insurance for allied health services?
  • Can you employ a family member as a support worker?

Keep the questions coming via #ndisqanda
NDIS Facebook  | NDIS Twitter | NDIS LinkedIn | NDIS Instagram


June 2018 – Getting Ready for the NDIS in WA

Mt Claremont – Wednesday 27th June 2018

Workshop One 9.30AM – 12.30PM

Preparing to Plan

Planning is a critical element of the NDIS. Before you start the planning process, it can be helpful to prepare so you don’t miss important things that could be included in your plan. In this workshop, WAIS will explain what you could think about beforehand to prepare for the planning process. Being prepared can help you feel more confident that the plan will better provide what it is that you or your loved one wants or needs.


Workshop Two 1.00PM – 4.00PM

Understanding Self-Management

In the NDIS, there are a range of ways you can manage your funding. You may choose to self-manage some or all of your plan. In this workshop WAIS will explain the different options available, in particular Self-Management. This will include the benefits of self-management, what is involved and what your responsibilities would be, especially if you are wanting to hire your own workers.

Whether it is the WA NDIS or national NDIS, what you need to consider when (1) preparing to plan or (2) thinking through your legal and regulatory obligations if you choose to self-manage and hire your own workers, are the same.

With the announcement that WA will move to the national NDIS, we will take this opportunity to provide you with any information we have to hand at the time about the transition and rollout of the NDIS across WA.


These workshops are being presented by WAiS (WA’s Individualised Services) and have been supported by the Department of Communities. Disability Services (formerly Disability Services Commission) with Information, Linkages and Capacity Building grants. John will talk about the many powerful ways support services and individual people and families can reduce the risk of abuse and make sure people are safer and protected.


COST:  Free (Morning or Afternoon tea provided. Light lunch will also be provided for people attending both morning and afternoon sessions).

WHERE:  Wollaston Conference Centre,  5 Wollaston Rd, Mount Claremont WA 6010

REGISTRATION:  Click on link in this email or go to  eventbrite.com.au/o/was-individualised-services-7277295963

INFO:  Eliza Rogers 9481 0101 (Mon & Thu) or e.rogers@waindividualisedservices.org.au

May 2018 – Monthly Communications Update

NDIS News in Brief – in case you missed it!

  • 45,000 Australians with disability getting support for first time under NDIS


The National Disability Insurance Agency (NDIA) has released the latest National Disability Insurance Scheme (NDIS) Quarterly Report for the period 31 December 2017 to 31 March 2018 this week. The report shows that more than a quarter of the 160,000 Australians now benefiting from the NDIS are receiving support for the first time. Read the media release and the full report on the NDIS website.


  • ‘From the CEO’ May 2018 – NDIA CEO provides a sector update on the NDIS


Earlier this week, Rob De Luca, NDIA’s Chief Executive Officer, provided an update for the sector covering the latest NDIS Quarterly Report and key initiatives for the NDIA from the past quarter. You can read the ‘From the CEO – May 2018’ update on the NDIS website.


  • NDIS full scheme agreement with New South Wales


On Friday 25 May, Prime Minister, The Hon Malcolm Turnbull MP, announced a landmark agreement between the Commonwealth and New South Wales Governments that ensures the full rollout of the NDIS in NSW. NSW is the first state to officially sign up to the full Scheme. Read the media release and the learn more on the NDIS website.


  • NDIA releases Culturally and Linguistically Diverse (CALD) Strategy


It is expected that around 20 per cent of full Scheme participants across all regions will come from a culturally and linguistically diverse background. The NDIA has released its strategy to ensure people with disability from CALD backgrounds can access the NDIS. The NDIA’s CALD strategy, including an Easy English version, is now available on the NDIS website.


  • Partners in the Community Announced in Northern Territory


$14.8 million has been allocated to provide Local Area Coordination (LAC) services and Early Childhood Early Intervention (ECEI) services for the NDIS in the Darwin, Litchfield and Palmerston areas of the Northern Territory. Visit the Minister for Social Services website to read the media release, and learn more about the NDIS in the Northern Territory on the NDIS website.


  • Pathway improvement update


The NDIA provides regular pathway improvement updates on the NDIS website. The latest update provides information about how the NDIA is improving the participant experience, progress of the tailored pathways, improvements to the provider finder, and a transcript and feedback from the NDIA’s recent provider webinar.


  • NDIS Quality and Safeguards Commission – website now live


The NDIS Quality and Safeguards Commission – a new independent agency established to improve the quality and safety of NDIS supports and services – will commence operation in New South Wales and South Australia from 1 July 2018, and will then progressively begin operating in other states and territories. By 2020, it will be rolled out nationally, bringing together various quality and safeguard functions under a single agency for the first time. Visit their recently launched new website to learn more.

May 2018 – Find Out About Starting Your Plan 

Graphic image of the NDIS logo in white writing against a purple background
Photo of Emma and her son Mikey. Emma is kneeling next to Mikey in his stroller, they are both looking at each other with baby Mikey showing a big beautiful grin.

New support for 45,000 Australians

Get the latest statistics and NDIS progress in the new NDIS Quarterly Report. Over 151,970 people now have NDIS plans and 10,253 children have been referred through the Early Childhood Early Intervention (ECEI) approach. Of this –  45,000 Australians are now receiving support for the first time. Read more about the NDIS Quarterly Report.

Image of a man and a woman sitting on a park bench. The man has his arm around the woman and both are looking at the camera smiling. They are holding purple signs that read 'NDIS ndis.gov.au'

Understanding your NDIS plan

Read about understanding your support, budgets, what it means to have choice and control, and information on finding providers. Read more about understanding your plan.

Starting your
NDIS plan

Once your NDIS plan is approved, it’s time to put it into action. This video explains how to implement your plan and answers questions about the process. Watch the animation about starting your NDIS plan.

Starting your plan as a self-managed participant

If you self-manage your plan you will have more control over who you choose to provide your support services, but you will also have more responsibilities. Find out about self-managing your plan.

Photo of Angela and Deboarh standing together in front of a beach cliff face. Angela is holding a purple NDIS balloon and looking at Deborah. Deborah has her arm around Angela and is looking at the camera, smiling.

How to use the Participant Portal

The Participant Portal (also known as myplace) is a secure website for participants or their nominee to view their NDIS plan, request payments and manage services with providers. Read about what you can do on the portal, hints and tips and how to get help.

More support in the Northern Territory

The Northern Territory will receive more quality support with extra services in the Darwin, Litchfield and Palmerston areas. This new funding will cover Local Area Coordinators (LAC) and Early Childhood Early Intervention (ECEI) services to support to people with disability, and their families and carers. Read more about extra support in the Northern Territory.

Updates on the new participant pathway

The participant pathway is how we explain the steps you take to access and use the NDIS. Last year we announced changes to make the process of accessing and using the NDIS easier. Here is the most recent update on what we have done so far to improve your experience.

Graphic image of the letters 'Q' and 'A' - representing question and answer - against a purple background. The NDIS logo is on the top left hand side.

Your questions answered

Each week we answer questions asked
by the community about the NDIS. Find out about:
  • How do I know if I am eligible to apply for the NDIS?
  • What if I already receive supports?
  • I’ve just found out that I might be eligible for the NDIS, what is my next step?
  • How do I get an Access Request Form?
  • Who will I work with?
  • How do I submit evidence of my disability?
  • I’ve just found out I am an NDIS participant – when will I get my plan?
  • Are copies of my plan automatically supplied to my GP?
  • If I feel a Support Coordinator is not acting in my best interests, can I change coordinators?
  • I have just received my plan, what do I do next?
  • How do I employ a support worker to help my daughter on outings?
  • What is the difference between a Local Area Coordinator and Support Coordinator?
Keep the questions coming via #ndisqanda


May 2018 – NDIA Newsletter

Graphic image banner - white NDIS logo against a purple background. Next to this is white text reading 'message from the Chief Executive Officer'. A picture of NDIA Robert De Luca sits to the far right. Robert is smililng widly and looking at the camera.
Good afternoon,

In March, I shared my first ‘From the CEO’ update – a note on National Disability Insurance Scheme (NDIS) transition, my observations, and the Agency’s priority pieces of work. I am pleased to provide this sector update, covering the latest NDIS Quarterly Report and key initiatives for the National Disability Insurance Agency (NDIA).

I have now visited all states and territories as I continue to meet with people and groups who are invested and experienced in the rollout of the NDIS. I have met with people with disability, their families, carers and providers, as well as sector stakeholders and representatives of State, Territory and Commonwealth Governments.

I have heard a lot about peoples’ experiences, hopes and concerns, and had many conversations about the challenges and opportunities we face in the remainder of transition. I appreciate the time all of these people and groups have taken to meet with me, share their stories, and help make sure the NDIS is delivering good outcomes for people with disability.

The May update focuses on the progress the NDIS made this quarter, and key initiatives for this period, including:

Read more about the NDIA’s key initiatives and progress on the NDIS website.

Thank you for your ongoing support and commitment to the Scheme. I speak on behalf of everyone at the NDIA and our Partners when I say we appreciate the overwhelming support for the Scheme that exists in the community.

We know we have a significant challenge ahead through the remainder of transition, and we are committed to delivering a high-quality NDIS that enables people with disability to live more independently in inclusive communities and workplaces.

You can keep up to date with regular news about the Scheme by subscribing to our eNewsletters.


Rob de Luca

CEO, National Disability Insurance Agency

22nd November 2017

Pathway Pilot

A few days ago NDIA announced that the initial pilot of the new NDIS participant pathway will commence in mid-December in Victoria North and Victoria East. It’s been designed to significantly improve the experience people and organisations have with the NDIS. The initial pilot will focus on the primary stages of the new pathway:

  • learning how NDIS fits in the broader system of supports
  • understanding current supports and preparing for planning
  • creating and receiving a plan to achieve goals
  • implementing that plan

For more info about the pilot, including media release, see NDIS website.

22nd November 2017

NDIA Quarterly Report

The NDIA Quarter 1 Report (1 Jul – 30 Sept 2017) demonstrates the NDIS is making good progress as it rolls out nationally. Figures show:

  • almost 120,000 people now receiving NDIS support.
  • 6,716 children referred to Early Childhood Early Intervention.
  • 84 per cent of surveyed participants this quarter rated their experience either good or very good. (overall average satisfaction rating since Scheme began is 91 per cent)
  • 10,507 service providers have been approved to deliver supports to NDIS participants.

More detailed information, including the media release, can be found on the  NDIS website.